Shipping Policy
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Shipping Policy
Last Updated: [Insert Date]
1. Shipping Areas
We currently ship to [list countries/regions, e.g., "the United States, Canada, and select European countries"]. For specific locations, please check our checkout page or contact customer service.
2. Processing Time
Orders are processed within [X] business days (excluding weekends and holidays) after payment confirmation. Delays may occur during peak seasons or due to inventory checks.
3. Shipping Costs
Shipping fees are calculated based on:
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Order Weight: Heavier items may incur higher charges.
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Delivery Speed: Standard (3-7 business days) / Expedited (1-3 business days).
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Destination: Rates vary by region.
Free shipping is available for orders over [amount] in eligible areas.
4. Shipping Carriers
We partner with trusted carriers including [e.g., USPS, FedEx, DHL] to ensure reliable delivery.
5. Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Monitor your package via the carrier’s website.
6. Delayed Orders
While rare, delays from carriers or customs may occur. Contact us if your order is overdue, and we’ll assist in resolving the issue.
7. Undeliverable Packages
Failed deliveries (e.g., incorrect address, unclaimed packages) will be returned to us. Additional fees may apply for reshipment.
8. Returns & Exchanges
Damaged or incorrect items? See our [Return Policy] for instructions. Shipping costs for returns are [covered by the customer/company].
9. Holiday Schedule
No processing or shipping on [list holidays, e.g., Christmas, New Year’s Day]. Plan your orders accordingly.
10. Contact Us
Email: [support@yourcompany.com]
Phone: [+1-XXX-XXX-XXXX]
Hours: [e.g., Mon-Fri 9 AM - 5 PM EST]
Disclaimer: We are not liable for delays caused by carriers, weather, customs, or other unforeseen circumstances.
Tips for Customization:
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Replace brackets [] with your business details.
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Add specific timelines (e.g., "2 business days processing").
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Include FAQs if needed (e.g., international customs fees).
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Link to related policies (returns, privacy policy).
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